Virtual business assistance gives you access to a skilled professional (that would be me) who can assist you with specialized tasks that take up your valuable time. I can provide administrative, technical, and social media assistance to clients like you from my home office. I work as an independent contractor, not an employee, so my clients aren't responsible for any employee-related taxes, insurance or benefits. AND, you don't need to provide extra office space, equipment, or supplies for me.
My intent is to help make you more productive and decrease the amount of stress in your life. Most of my clients own small businesses and/or multiple websites and find that they need a little help getting a lot of small things done. They need access to a variety of business services, and they work on a tight budget. I can take care of things that get neglected, that you procrastinate doing, that are repetitive and time consuming, and that you don't necessarily have to be doing yourself. I want to help you streamline your workday and make your working hours even more productive. By delegating some of those smaller tasks to me, you can focus on the activities within your business that need your specific attention.
Here are examples of some of things I can do for you:
Administrative Services
- Calendar management (confirm and schedule appointments)
- Coordinate travel arrangements
- Routine paperwork: If you have repeating tasks in your business that can be documented and taught, this is a great way to free up your time.
- Bill Payment & Tracking
- Email assistance & maintenance
Writing Services
- Creation and distribution of press releases
- eBook writing assistance
- Editing and Proofreading
- Bio creation
- Blog writing and content creation (ghostwriting)
- Formatting documents for presentations
- Preparing, Updating, and Editing company materials
- Mailings (large or small)
Customer Service
- Act as point of contact for your business to your customers via email and phone
- Screening out distractions and busywork, prioritizing calls and emails to be returned by you
- Contact Management: maintaining customer database of emails, phone numbers, street addresses, etc.
- Following up with prospective clients via phone calls or emails
- General research (informative and/or competitive)
- Researching new vendor information
- Researching new products and company services
Social Media Management
Having been involved in social media in various forms for the last 18 years, I have a fairly broad and thorough understanding of the power of online interaction. I would love to help your company make use of social media to build your online and offline reputation, widen your customer base, and help to increase your profits. These social media relationships can also help your brand get connected with blogs, social bookmarking sites like Stumble Upon, as well as video sites.
Facebook
- Setup your Facebook Business Page (including photos, videos, and articles).
- Write 1 to 4 Facebook posts a day, 7 days a week.
- Encourage current customers and members of your facebook business page to get their friends to join your page through contests and giveaways only found via your facebook page
- Personalized replies to your customers
- Possible monthly detailed reports
Twitter
- Start a Twitter account including a background design
- Follow people in your customer base (many will follow you back in return)
- Twitter Marketing
- Tweet messages up to 7 days a week.
- Website linking
- Weekly reports
